Question 1

I have a question about my advertising order/invoice, who do I contact?

Accepted Answer

Please contact your Account Representative directly. If you are unsure, please email support@BestofJeffersonParish.com. (support@BestofJeffersonParish.com.)This is the fastest way to resolve any questions.

Question 2

I chose PayPal to pay for my materials, why does it say NERUS Strategies, LLC?

Accepted Answer

Best of Jefferson Parish producer, NERUS Strategies, is the authorized representative via PayPal.

Question 3

We usually trade for our media, I don't see that option.

Accepted Answer

Best of Jefferson Parish is a paid advertising program. We do not trade for any of these products.

Question 4

I ordered merchandise, when will it arrive?

Accepted Answer

Please allow up to 7-10 business days for creation of your custom order. Shipping varies by product. You will receive "staging" emails as your order is processed through each stage. A final proof will need to be approved prior to shipping. For any questions regarding official merchandise, contact merchandisesupport@nerus.net.(mailto:merchandisesupport@nerus.net)
Please be aware of scammers. Official merchandise can only be purchased online at shopbestofjeffersonparish.com/shop.(shopbestofjeffersonparish.com/shop)

Billing Support

I have a question about my advertising order/invoice, who do I contact?

I chose PayPal to pay for my materials, why does it say NERUS Strategies, LLC?

We usually trade for our media, I don't see that option.

I ordered merchandise, when will it arrive?